Privacy Policy

At Ability Hospice, your privacy and trust are our highest priorities. We are committed to protecting the personal and health information you share with us while providing compassionate and respectful care.

By providing your phone number to Ability Hospice, you consent to receive text messages related to your care, appointment reminders, and important updates. Message and data rates may apply. You can reply STOP at any time to opt out of receiving further text messages, or HELP for assistance. Consent to receive messages is not a condition of receiving care.

Information We Collect
To provide you with hospice care and related services, Ability Hospice may collect personal information including your name, contact details, health history, medical records, and other information necessary for your care. We may also collect information when you communicate with us via phone, email, text message, or our website.

How We Use Your Information
Your information is used solely to deliver high-quality hospice care tailored to your needs. This includes coordinating treatment, communicating with your healthcare providers, billing and insurance purposes, and improving our services. We do not share your personal information with third parties for marketing purposes.

Confidentiality and Security
All conversations, records, and communications you have with Ability Hospice are treated as strictly confidential. We implement physical, electronic, and procedural safeguards in compliance with applicable laws such as HIPAA to protect your information from unauthorized access, disclosure, or misuse.

Your Rights and Choices
You have the right to access, correct, or request restrictions on your personal information held by Ability Hospice. You also have the right to opt out of receiving certain communications from us at any time by replying STOP to any message. To exercise these rights or to opt out by another method, please contact us directly at 480-447-9049.

Retention of Information
We retain your personal and health information only as long as necessary to provide care and comply with legal requirements. When no longer needed, your data will be securely disposed of or anonymized.

Changes to This Policy
Ability Hospice may update this Privacy & Messaging Policy periodically to reflect changes in practices or legal requirements. We encourage you to review this page regularly for updates.

Contact Us
If you have any questions or concerns about your privacy or this policy, please reach out to us at:

Email: Care@abilityhhh.com
Phone: 480-447-9049